VacuumFurnaces.com is where vacuum furnace end-users and the vacuum heat treat industry connect to ask and answer questions about pressing vacuum-processing-related challenges of the day. It is an innovative approach to knowledge access and sharing that improves on-the-job training, workplace efficiency, and productivity for a range of industry practices, including manufacturers, operators, marketers, consultants, end-users, and support teams.
In this bold new world of knowledge networking and marketing, here are some of the key benefits of joining our question-and-answer community:
Boosting productivity and reducing the learning curve for new employees.
To avoid dependence on highly skilled key employees, by using VacuumFurnaces.com public or private group feature, each problem solved stays in the Q&A directory even after retirement. Once a common problem is solved, it will automatically be available (and proposed) next time an employee runs into the same issue.
Encouraging knowledge sharing with a point reward system.
Members earn points for answering or correcting questions and can earn additional points when they get “best answer” votes for their accuracy in formulating the right answers. This helps keep contributing members and other users engaged and encourages them to answer questions to improve their reputation score and elevate their reputation and prominence within the community. This also helps to promote knowledge sharing across departments or geographical locations, by having special incentives for the best problem solver.
Identifying knowledgeable employees.
As employees answer questions, they are displaying their knowledge proficiencies. By identifying that, it is easier for HR to find valuable employees or to reposition people internally within the organization.
Making knowledge accessible across locations and time zones.
Virtual teams operating at geographically dispersed locations and time zones can collaborate easier and build knowledge that can be reused or consumed anytime, anywhere.
Making knowledge accessible for improved work efficiency.
VacuumFurnaces.com helps businesses leverage lessons of the past to minimize productivity loss. Using our Q&A directory this knowledge can be leveraged as a great weapon for boosting productivity and overall employee performance.
Unlocking technical knowledge while saving on production downtime.
Vacuum furnace end-users, operators, and technologists continue to struggle to find the information they need, spending countless productive hours searching for that information. What if you could give your operators and production staff back some of that wasted time each day, speeding up their research and problem solving, while avoiding repeating past mistakes?
Hidden costs of knowledge loss arising from departing employees.
The amount of money that companies are losing by not securing the knowledge of departing or retiring employees cannot easily be tracked on a spreadsheet
Reducing the load for customer support by making answers instantly available.
When customers have a problem, they can post a question and get the answers they are looking for, quickly and effectively. Providing your customers with the tools they need for self-service through VacuumFurnaces.com means giving your customers access to the information they need to help themselves. This knowledge can then be reused by future clients with similar questions without waiting for a representative from the company to clarify it all over again.
Increasing workflows and decreasing support costs.
VacuumFurnaces.com will help promote faster workflows and decrease support costs by moving your support system from a one-to-one to a many-to-many system. This transitions your organization from having a support team or managers answering technical questions to both customers and other employees to a self-sufficient community that answers each other’s questions.
Promoting your know-how to the community.
“How do I…” Questions are often an opportunity for companies, experts, and consultants to promote their products or services, and functions like no-cost targeted advertisement.
Questions attract high-quality links that boost Search rankings.
Our questions rank very well in organic search results since they are identical to questions used on search engines. The pages where those questions reside are highly on-page optimized for the main keywords. One of our greatest features is the ability to work as an extension of search engine spiders that scour the web looking for relevant information. The dynamic nature of our Q&A directory and the continuous updating of information helps to improve site ranking. The higher the ranking the more prospective clients will find your answers and respective links to your website and brand.
Increasing collaboration and knowledge sharing are good for company culture.
Many companies look to transparency and collaboration to drive company growth. One aspect that often is over-looked is the importance of knowledge sharing. Organizations that value knowledge sharing know that it is crucial to provide a method for knowledge to be shared across all levels – from leadership to the youngest employees. While the scale of information on the internet is almost limitless, a growing percentage of it is questionable. That is why knowledge workers looking to get accurate answers for their searches will flock to our niche Q&A community specifically designed to meet those needs.